GDPR

Information volta keeps stores about you

As a visitor to volta.be, some of your data is stored automatically. These data allow us to provide you with a better experience on our website and to see in a general, non-individualized way how you use our website. It is therefore not personal data according to the definition of the AVG. You can read exactly what we store and how this is done in our cookie- and privacy statement.

We do store personal data about you as a customer of Volta: data that is directly related to your identity. You can read a thorough definition of 'personal data' here. In short, it is any data “relating to an identified or identifiable living natural person”. We store this data in order to give you, (employee of) our client, the best possible service. You should know that:

• we only store data that we reasonably need, such as your name, contact details and possibly your birthday (nice, because then we can congratulate you);
• we use your data in the execution of an agreement between you and Volta and possibly for our own marketing campaigns;
• we never give your personal data to third parties;
• your data will be kept as long as you are (an employee of) our customer;
• you have the right to know at any time what data we keep, to request access to it or to correct it, and to request that we delete it;
• you have the right to file a complaint with the Personal Data Authority (the authority for Belgium).

Data stored by volta as a 'processor'

As a communications agency, we also come into frequent contact with the personal data of our clients' customers. How this is done is also regulated by the AVG. You can read the details in the addendum to our agreements. As a customer, you have the role of controller in this, which means that the storage of personal data is your responsibility. As processor volta has the task to ensure that this is done correctly. Volta is not responsible for what the controller does with personal data, even though we have access to that data. But of course we inform our customers about what is allowed and what is not.