We are there for you!
volta helpdesk
Need help for your site? Volta to the rescue!
For questions or problems with your site or the content management system during office hours please email us at support@volta.be or contact us via the contact form.
For urgent incidents outside office hours:
- when your website is no longer online
- when your site is online but the website content database gives an error
- when you think a data breach has occurred
In all other cases of need for critical support outside office hours, the urgent hourly rate is €160/hour.
Outside office hours?
For non-urgent questions or problems, please fill in the contact form or email your contact at volta. We will help you first thing the next working day.
Urgencies outside office hours
Big problems require big solutions.
Even outside office hours, you can count on us for the most urgent problems.
This includes only these urgent situations:
- Website impossible to reach
- Website security problems